516 Privacy Policy — Our Commitment to Protecting Your Information
516 places the highest importance on protecting the personal information of its users. This policy outlines what data we collect, why we collect it, and how we keep it secure.
Last updated: 2024. For any questions, FAQ view.
Information We Collect
While using the 516 platform, various types of information may be collected automatically or directly from you. Each category is described below:
During registration, we collect your name, mobile number, date of birth, and email address. National ID information may also be required for identity verification.
Your device type, operating system, browser name and version, IP address, and internet connection type may be recorded automatically.
Records of deposits and withdrawals made via bKash, Nagad, or Rocket are stored. Full payment card numbers and mobile banking PINs are never saved.
Information such as which pages you visited, how long you spent on the platform, and which games or sections you engaged with may be collected via cookies and analytics.
How We Use Your Information
Collected data is used solely for specified purposes. 516 never sells your personal information to third parties.
- Account Management: To handle registration, login, identity verification, and account security.
- Transaction Processing: To securely process deposits and withdrawals in Bangladeshi Taka (৳).
- Service Improvement: To analyze which sections users spend the most time in and improve the overall platform experience.
- Security & Fraud Prevention: To detect suspicious activity and keep your account secure.
- Legal Compliance: To comply with applicable laws and regulatory authority requirements.
- Customer Support: To resolve your issues and respond to your inquiries.
Cookies, Tracking & Data Storage Security
Cookies & Tracking
The 516 platform uses cookies to maintain your login session and enhance your browsing experience. There are two types of cookies — session cookies (cleared when you close your browser) and persistent cookies (stored for a set period of time).
You can disable cookies through your browser settings, though doing so may limit certain features of the platform.
Data Retention & Security
All your data is transmitted securely via SSL encryption. Multiple layers of security are in place to prevent unauthorized access to information stored on our servers.
Upon account closure or at a user's request, specific data will be deleted. However, certain transaction records may be retained for a defined period due to legal obligations.
Third-Party Data Sharing Policy
516 never sells your personal information or shares it with third parties for advertising purposes. However, data may be shared in the following limited circumstances:
- Payment Providers: Local payment gateways including bKash, Nagad, and Rocket receive only the information necessary to process transactions. They operate under their own privacy policies.
- Legal Requirements: We may be required to disclose your information under Bangladeshi law or by court order.
- Technology Service Providers: Limited data may be shared with technology partners who help operate the platform, all of whom are bound by confidentiality agreements.
Your explicit consent will be obtained before sharing your information for any purpose not listed above.
Your Rights & Policy Update Notifications
User Rights
You have the following rights with respect to your data held by 516:
- Data Access: The right to know what information we hold about you.
- Data Correction: The right to correct any inaccurate or outdated information.
- Data Deletion: The right to request deletion of your data under certain conditions.
- Right to Object to Processing: The right to object to the use of your data for specific purposes.
To exercise these rights, please contact us at [email protected].
Policy Updates & Contact
516 reserves the right to update this Privacy Policy at any time. For significant changes, a notice will be posted on the platform. Continued use of the platform after any changes constitutes acceptance of the revised policy.
For any privacy-related questions or concerns, please reach out to our FAQ visit or email us at [email protected]. Our support team is available 24/7, seven days a week.